The virtual course "Understanding user needs - Virtual Course - Coursera" is a course with different contents and offers video classes of Approx. 11 hours to complete. Explore its essential features, and click the orange button for detailed information on the Coursera e-Learning platform.
Designing effective interactive systems requires understanding the needs and capabilities of the people who will use them. In this UX course, we'll focus on how to interact with users (or potential users) to understand what they need, what they're currently doing, what they love, and what they hate, and we'll examine human capabilities and behavior in relation to the UX design. Students will learn numerous techniques for collecting data from and about users. This course is part of the User Experience (UX) Research and Design specialization offered on Coursera. What you'll learn: Find out what user needs assessments are, what qualitative research is, and how the two are related. Learn a comprehensive methodology for qualitative research suited to understanding user needs. The methodology includes knowledge of semi-structured interviews, in situ observation and affinity walls. Being exposed to good practices for conducting semi-structured interviews, on-site observation and affinity walls. Get some experience with semi-structured interviews, on-site observations, and affinity walls.
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