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Through this Google IT Support Professional Certificate program, you'll have access to a variety of hands-on assessments that help you simulate many of the IT support experiences that are critical to success in the workplace. Examples of virtual assessments include assembling a computer, network simulation, writing effective support documentation, routing paths and subnets, wireless networking, device software management, asymmetric or public key encryption, incident handling, among many others. hands-on learning applications.
This Google IT Support Professional Certificate consists of 5 courses. It's developed by Google, and includes an innovative curriculum designed to prepare you for an entry-level position in IT support. A job in IT might be linking to an in-person or remote help desk, at a small business, or at a company like Google. The program is part of Grow with Google, a Google initiative to help create economic opportunity for all.
Once the certificate is complete, you can share your information with major US employers such as Cognizant, GE Digital, Hulu, Infosys, Intel, KForce, MCPc, PNC Bank, RICOH USA, Sprint, TEKSystems, Veterans United Home Loans, Walmart and their subsidiaries. and of course, Google. You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams. Equally anywhere else in the world, this certificate can give you the knowledge to take on similar roles in local industries.
Through a combination of video lectures, quizzes, labs, and hands-on widgets, the program will introduce you to troubleshooting, customer service, networking, operating systems, system administration, and security. You'll hear from Google employees with unique backgrounds whose own background in IT support served as a starting point for their careers. By putting in ~5 hours a week, you can complete it in less than six months.
Completing the program can earn you up to 12 college credits, the equivalent of 4 associate degree level courses. Learn more in the FAQ below.
If you're interested in building your IT foundations, also check out Google's IT Automation Professional Certificate with Python, which is complementary to this one.
This course is the first in a series that is intended to prepare you for the entry-level IT support specialist position. In this course, you will be introduced to the world of information technology or IT.
You will learn about the different facets of information technology, such as computer hardware, the Internet, computer software, problem solving, and customer service.
This course covers a wide variety of topics in IT that are designed to give you an overview of what's to come in this certification program.
At the end of this course, you will be able to:
This course is designed to provide a comprehensive overview of computer networks. We'll cover everything from the fundamentals of modern networking technologies and protocols to an overview of the cloud, practical applications, and network troubleshooting.
At the end of this course, you will be able to:
In this course, through a combination of video lectures, demonstrations, and hands-on practice, you'll learn about the main components of an operating system and how to perform critical tasks such as managing software and users, and configuring hardware.
At the end of this course, you will be able to:
This course will allow you to go from working on a single computer to an entire fleet. Systems administration is the IT field responsible for maintaining reliable computer systems in a multi-user environment.
In this course, you will learn about the infrastructure services that keep all organizations, large and small, running. We'll dive deep into the cloud so you understand everything from typical cloud infrastructure setups to managing cloud resources.
You will also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you'll learn how to recover your organization's IT infrastructure in the event of a disaster.
At the end of this course, you will be able to:
This course covers a wide variety of IT security concepts, tools, and best practices.
It introduces threats and attacks and the many ways they can appear. We'll give you some background on encryption algorithms and how they're used to protect data. Then, we'll delve into the three A's of information security: authentication, authorization, and accounting.
We will also cover network security solutions, ranging from firewalls to Wi-Fi encryption options. The course is rounded off by bringing all of these elements together into an in-depth, multi-layered security architecture, followed by recommendations on how to embed a culture of security in your organization or team.
At the end of this course, you will understand:
With a Coursera Professional Certificate you could start a new career or change your current career. Today's world is demanding skills and knowledge in technologies that more and more companies need. Learn at your own pace, when and where you want. In a period of less than a year you could acquire a professional certificate, which added to your current profession, could give you substantial added value to your work experience and attract the attention of "head hunters".
The most prestigious universities and the most relevant companies in the world offer professional certificates in alliance with Coursera
Professional certificates are the best way to receive top quality education in the world, at unique values.
Each study offers certification options highly valued by recruiters, or prepare you for official industry certification.
Professional certificates are in-depth studies in high-demand technology skills that you can earn in about 6-10 months.
Coursera offers courses from over 200 leading universities and companies to deliver online learning around the world. With a Coursera Plus subscription, you get unlimited access to over 90% of all courses, and the most popular professional certificates and specializations on Coursera.
Data science, business and personal development. You can enroll in multiple courses at once, earn unlimited certificates, and learn in-demand job skills to start, grow, and even change careers.
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The Google Certified IT Support Professional program is part of the Grow with Google program, an initiative that builds on Google's 20-year history of creating products, platforms, and services that help people and businesses grow. . Through programs like these, our goal is to help everyone—those in today's workforce and the students who will power tomorrow's workforce—access the best of Google's training and tools to build their skills. skills, careers and businesses.
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